![]() ![]() Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Customer covers cost of shipping both ways. If you need to exchange it for the same item, send us an email at and send your item to: Mars Lighting and Electrical Supplies Inc, 31 Manitou Drive, Unit#2, Kitchener ON N2C1K9, Canada. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately all sale items, items on promotional discounts are final sale and cannot be refunded. If you’ve done all of this and you still have not received your refund cheque yet, please contact us at items (if applicable) If not give it 2-3 more days, it may take some time before your refund cheque reaches you thru Canada Post. If you haven’t received a refund cheque yet, first check your mail box, it may already have arrived. If you are approved, then your refund will be processed, and a credit will automatically be applied and a cheque for refund amount will mailed to your original mailing address on your order, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 7 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error. There are certain exceptional situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are used, installed, vandalized/damaged/missing parts or without its packaging in original condition. Final Sale products, Products on any promotional pricing, or purchase made using store credit cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Cree TrueWhite Technology delivers a no compromise solution to enhance any space.ĭurable cold rolled steel housing provides strength and uniformity Lifetime: Designed to last up to 75,000 hoursĪ revolutionary way to generate high efficacy light with superior color rendering and lifelong color consistency. ![]() This DLC Qualified troffer is ideal for both new construction or renovation. ![]() The ZR24 LED troffer is designed to last up to 75,000 hours and delivers 4000 lumens with advanced dimming capabilities to allow for increased energy savings. This 44 watt 2x4 LED troffer in a color temperature of 3500K was developed using Cree's innovative TrueWhite technology in order to deliver high quality and energy efficient light at 90 lumens per watt. ![]()
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